SPAR Information Systems LLC hiring AWS Cloud Engineer with IVR Experience in Philadelphia, PA | LinkedIn (2024)

Role: AWS Cloud Engineer with IVR ExperienceLocation: 1901 Market St, Philadelphia, PA 19103 (Hybrid from Day 1)Duration: 6 Months C2HMust-HaveExpert on Terraform Automation.AWS Lambda connect; IVR; LEX- chatbot of Amazon.

Managing the call flow through connect & IVR.

Min 5-6 years of experience.

DescriptionLooking for a Sr AWS Cloud Engineer who is a thought leader to assist in a large-sale migration to AWS and GCP. You will play a key role in migrating and transforming legacy solutions to the cloud. Bring your drive for excellence, teamwork, and customer commitment and join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve. We are looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. You will a part of a high-performing team of engineers who are modernizing the way we leverage our cloud workloads.

Relevant TechnologiesAWS, GCP, ELK, Terraform, AWS Lambda, AWS Connect, AWS IVR,AWS Lex

Responsibilities

• Design and Implement AWS architectures and environments
• Assist in building and maintaining cloud-native applications
• Leverage automation tools such as Terraform for operational efficiency
• Evaluate and propose AWS and GCP cost optimization
• Create and maintain cloud architecture diagrams
• Daily administration of AWS and GCP environments
• Maintain best practices and support procedures
• Extend and enhance IBC on-prem policy and standards to cloud deployments
• Expert-level experience with AWS and GCP
• Implement and maintain solutions and technologies that address cybersecurity issues
• Perform scheduled and ad hoc control/compliance validation
• Assessment and audit of compliance against the security policies and standards
• Improve and maintain monitoring, configuration management, and reporting functions
• Provide after-hours support for Production Release
• Serve as a technical expert in cloud technologies
• Provide support with escalated help desk requests via Service Now
• Perform troubleshooting as needed, assist with problem-solving efforts, involving other teams, partners, and outside vendors
• Experience in Amazon Connect with strong experience in designing and implementing IVR solutions using Amazon Connect
• Experience in designing and developing Chatbots using Amazon Lex
• Expert in Terraform in creating AWS Lambdas
• Experience in AWS Elasticache and dynamodb
• Experience in AWS SQS, SNS and SES

Qualifications

• Bachelor's degree in information technology, computer science, software engineering, or equivalent knowledge acquired by work experience and training
• Working experience of at least three years in AWS designing and building web environments with services like EC2, ELB, RDS, and S3
• Minimum of 2 years of experience with configuration and implementation of packaged or custom IAM solutions
• Proficiency in the ability to prepare presentations, analysis reports, and program status reports
• Proven experience working in highly collaborative environments.
• A solid background in Linux/Unix and Windows server system administration
• Experience using DevOps tools in a cloud environment, such as Ansible, Azure DevOps, Jenkins, Git
• Familiarity with Encryption, Logging, and Privacy/Security Protocols (e.g. TLS 1.2, ELK stack)
• Proficiency in script development and scripting languages
• Expertise in securing systems, providing audit evidence, Cluster/HA, and standards implementation
• Excellent oral/written presentation skills with the ability to communicate effectively with leadership