O
1.0 of 5 stars
May 03, 2024
Don’t let customers schedule an appointment time for an hour before anyone will actually look at it, is a start.
Pasquale G
5.0 of 5 stars
Feb 12, 2024
i come to this location for all my car needs. i had hit a pothole on a sunday night and came in monday morning (thank god for run flats) and they were able to take care of me in a very timely manner.
Alex f
2.0 of 5 stars
Jan 29, 2024
I do think it’s very important to listen to the client and what they’re explaining about the car and make that a top priority that that gets fixed. I went in with one main concern, but also wanted my car inspected. They made sure to get everything fixed with all the codes that were coming up which I’m very grateful for but then I left in the same problem was happening after I left Now a week later my check engine light is on and all my time of owning this vehicle. My check engine light has never came on so I’m a little concerned I will be going back because now I need to see what’s going on with my car in the beginning, I was very satisfied. The employees are very helpful. Explained everything and I know this is not their fault , but I’m still frustrated because I went to unknown place winning everything done correctly and not any problems and not trying to get ripped off but now I feel like I’ve been ripped off and I don’t like that feeling.
Baldwin
1.0 of 5 stars
Dec 01, 2023
I checked battery prices online at stores and was charged three times as much so apparently they charged substantially more for installation than for the actual battery. Which is ridiculous.
Ghomi M
5.0 of 5 stars
Sep 26, 2023
I have serviced my car at this location for the past 15 years have not experienced nothing but excellent service and courtesy from the staff
Greg LA
4.0 of 5 stars
Aug 29, 2023
I never rate highly satisfied as I am not an expert regarding car maintenance or pricing
NASTEC
5.0 of 5 stars
Oct 05, 2022
Staff is friendly and takes the time to get to know me as an individual. Never pushy but take the time to explain potential needs for further service and explain why it may be needed .
Anonymous
5.0 of 5 stars
Aug 12, 2022
Kelly, at the Beverly Hills location, go me in as soon as they opened and my car was ready a few hours lately. I greatly appreciated her help.
Justine Jagoda
5.0 of 5 stars
May 27, 2022
Love Kelly and the staff who work on the car!! Midas is the best place to go too!
Adrienne D
4.0 of 5 stars
Mar 23, 2022
Your prices are higher then competitors. I go to you for service because you are reliable. I am a senior & overpay at Midas. It is always a decision to make because of price.
Maya M.
5.0 of 5 stars
Mar 16, 2022
"excellent fast service, in and out quickly and always polite. i?m a return customer. "
Sherri H.
5.0 of 5 stars
Feb 24, 2022
I received service above and beyond what I needed and expected. Joel and the rest of the staff are the best. They prepared my vehicle for shipping across country and for use upon arrival. Thank you for all that you do.
Rebecca M.
5.0 of 5 stars
Apr 03, 2021
Fast and friendly.
K M.
1.0 of 5 stars
Feb 10, 2021
Never received a response to appointment request even though website states will respond within 1 business hour. requested appoint twice without receiving an answer
Frank P.
5.0 of 5 stars
Dec 27, 2020
"Always give us clear and sound advice, and do the job well and efficiently. We trust them to be right on repairs and fair on cost. That?s all you can ask from a repair shop!"
Lisa C.
5.0 of 5 stars
Dec 13, 2020
"Joel & JP at this location are both very helpful, knowledgeable and patient with explaining the recommended repairs, so I had the work done that was needed. I have used this shop a few years ago to do my brakes and never had any issues, plus they are thor"
Anne S.
5.0 of 5 stars
Nov 24, 2020
"I took my car here first because it was convenient, I work across the street. I continue to bring my car here because of the service....everyone is great."
Anne S.
5.0 of 5 stars
Feb 17, 2020
"I love this shop, it?s super close to work and I get great service....who could ask for anything more?"
Frank P.
4.0 of 5 stars
Nov 27, 2019
Joel and the crew at this Midas shop always give us good advice and service. Much appreciated!
anonymous
5.0 of 5 stars
Nov 09, 2019
Reliable, knowledgeable, and timely.
Elliot D.
5.0 of 5 stars
Nov 03, 2019
"I have used Midas for many years now because they are always professional, skillful, and honest. This last time my horn started sounding for no reason in the middle of the night (ugh! My neighbors are not happy!). We disconnected the battery, and the ne"
Boris K.
5.0 of 5 stars
Nov 03, 2019
"fast, neat, with explanations and recommendations. "
anonymous
5.0 of 5 stars
Sep 08, 2019
Joel is the man!!! Get serviced by Midas in Beverly Hills, Joel and gang are awesome!!!
Sheri H.
5.0 of 5 stars
Aug 22, 2019
"Each and every time that I have taken my vehicle to be serviced at this location not only did I receive excellent service for my vehicle, but the staff is great as well. Joel is willing to assist you in any way that he can to ensure that you and your vehic"
Johnse A.
5.0 of 5 stars
Aug 18, 2019
Joel always takes care of me and makes sure that my car is leaving in perfect conditions!
Miguel A.
1.0 of 5 stars
Aug 05, 2019
They will NOT honor the coupons on the website unless they are printed (or so i was told by Joel @ the front desk).NOWHERE ON THE WEBSITE OR THE COUPON IS THIS POLICY STATED. NOR THEY TELL YOU THIS WHEN YOU CALL FOR A QUOTE AND MENTION A COUPON.THIS ENVIRO
Anne S.
5.0 of 5 stars
Jul 19, 2019
They always take care of me 100%
RYAN T.
5.0 of 5 stars
May 08, 2019
"YES ! ITS BEEN SEVERAL MONTHS SINCE OUR VISIT, BUT THE GUY WAS VERY HELPFUL AND ACCOMMODATING. HE ACTED LIKE HE CARED, IT WAS A NICE EXPERIENCE. THEY'RE VERY EFFICIENT"
anonymous
1.0 of 5 stars
Apr 27, 2019
Very poor service, Midas Beverly Hills gave me the worst experience Ive had very unprofessional, made an appointment the day before for no reason made me wait for almost 2 hours, tires of my vehicle almost new, didnt pass the inspection and told me they were gonna sell me tires for $225 poor service
Dean L.
5.0 of 5 stars
Apr 17, 2019
"Having been taking my car(s) there for over 20 years. Find them to be very honest, reliable and GREAT service. I can always rely on them to fix my car. "
Justine J.
5.0 of 5 stars
Mar 22, 2019
Thanks Kelly for taking such great care of me!! You and the team are amazing! You rock!
Dean L.
5.0 of 5 stars
Mar 05, 2019
"Have been going to the store for years. Always friendly and I never question the quality of service, since it is EXCELLENT. Highly recommend taking your car there. "
marcus k.
5.0 of 5 stars
Feb 23, 2019
"Joel was extremely helpful over the phone and in person, the work was done professionally by the guys there, and the service was done with a smile, for that I am extremely happy taking my car in. The price surprisingly was lower than what other shops were "
Elliot D.
5.0 of 5 stars
Feb 10, 2019
"I have been using Midas for close to ten years now. Each time, including this last visit, I was impressed by both the skill and honesty of the Midas people who analyzed the working conditions of my car and fixed what needed to be fixed. It is only because"
Maya M.
5.0 of 5 stars
Jan 28, 2019
"quick, polite, good work, knowledgeable def recommend"
Madeleine S.
5.0 of 5 stars
Dec 28, 2018
"Fast and efficient service, very friendly. "
Evan K.
5.0 of 5 stars
Dec 07, 2018
"Joel has always made it very easy to take good care of my car. His prices are always significantly better than the competition, and his service is friendly and accurate."
Michael M.
5.0 of 5 stars
Sep 17, 2018
I moved back up to LA from the OC a few years ago and stumbled onto these guys. First taking my Lexus there and now my new Infiniti. Always excellent service as well as a freindly honest staff!!! Highly recommend these guys!!
Justine J.
5.0 of 5 stars
Aug 21, 2018
Love the place and the people. They take such good care of me! Thank you! Love Kelly and Joe!!!!
Danny S.
5.0 of 5 stars
Mar 19, 2018
I took my Murano in to have a right front grinding noise addressed. It was a simple panel that had come lose. Joel and his crew are always available to give great service no matter what the problem your car might have. Keep up the good work.
Chris R.
5.0 of 5 stars
Mar 03, 2018
I bring my car to Midas for everything from oil changes to tune ups and most recently new tires. The service is always great and my car runs like new!
Susu L.
3.0 of 5 stars
Feb 27, 2018
"Kelly was nice. But I ended up spending a lot more than I needed to. And a lot more after that just because of they couldn't figure out what was wrong with my car. I had to towed my car to somewhere else, and had it fixed."
Martin G.
5.0 of 5 stars
Nov 07, 2017
"Service provided was easy, quick and dependable provided with a smile. Marty G."
Sevak G.
1.0 of 5 stars
Nov 06, 2017
"They broke my sun visor, left the car dirtier than when I dropped it off and worse of all, I have already found two things on their ""check"" that they marked they did that I had to do myself. When I talked to the manager (Joel) he called me a liar. Midas is"
anonymous
4.0 of 5 stars
Sep 16, 2017
Can't complain. Very good service.
Gloria P.
5.0 of 5 stars
Aug 25, 2017
Always happy with the service.
Justine J.
5.0 of 5 stars
Aug 21, 2017
Joe is fabulous & takes great care in servicing my vehicle! Love him!
Elliot D.
5.0 of 5 stars
Jul 06, 2017
"I have used Midas for my car service and repairs for about ten years now, for they are always clear about what my car needs and does not need, they make the repairs skillfully, in good time, and a reasonable price."
anonymous
5.0 of 5 stars
Mar 04, 2016
The service was quick and inexpensive. Also I received a detailed explanation of what is being done and why. I'll definitely use their service again.
Jilla I.
1.0 of 5 stars
Sep 30, 2015
I went there yesterday to change my break pad they changed the pads the rollers and flushed out break lines I left the shop at 6 pm and 24 hours after today at 6pm while driving with my young children suddenly the car made disturbing noises from the engi
Jilla I.
1.0 of 5 stars
Sep 30, 2015
I went there yesterday to change my break pad they changed the pads the rollers and flushed out break lines I left the shop at 6 pm and 24 hours after today at 6pm while driving with my young children suddenly the car made disturbing noises from the engi
Gari R.
3.0 of 5 stars
Dec 24, 2012
"Took my car for a broken axle,needed to leave until following day,was also told I needed brake pads and I new rotor and other resurfaced and also wheel cylinder replaement.Total came to 1395.00.Drove car away and next day a horrible sound in front and back"